My husband and I recently received a sofa from Pottery Barn and were pretty disappointed that it came with some defects. Igor came to our house to address them and made us feel so much better about our purchase. They were minor fixes thankfully but Igor even came back later in the day to fix something I had not seen when he was here in the morning. Thank you!
We had a visit today from Igor, and I must admit we were skeptical that the issues we had with the two chairs and couch we purchased from Pottery Barn would be addressed correctly. I am thrill to say that Igor was terrific. He was very professional, and completely solved the issues with our purchases. He worked hard at insuring that we were satisfied, and provided outstanding service. Kudos to your company for having such a great professional working on your behalf.
Management/Repair Services Dept,
Bruce just got done with my service appointment. He was beyond professional, amazingly devoted to fixing and repairing the issue to ensure that the repairs needed were done. Additionally, I have a very inquisitive 4 year old boy, and he was so patient with him and even explained what he was doing along the way. Near the end Bruce even noticed another big issue with a simple fix, and took care of it, then gave everything a once over before leaving.
I’ve never been more pleased with a service call repair technician regardless of the trade. He was amazing.
Yours in patriotism,
I just wanted to pass along some comments that the site contact provided to us on the work that was done yesterday. They were very impressed on the repair they said that it was better than a good job. They were very pleased. Thank you so much for all of the quality work that everyone provides our customers. We really do appreciate it.
Angela T. Reda
Central Moving Systems2020-01-08
Just want to tell you that the tech you sent was excellent. Thanks you !!
Hi, my name is Richard and I had the pleasure of meeting your technician Bruce. He came to my house to repair my couch. When arriving he was very polite and patient to hear what we had to say. He listened to what my wife and I and what we had to say and then he then diagnosed the problem we were having with the couch. Bruce figured out what was broken and fixed my couch in a timely manor and I was able to leave my house and make it to my dinner reservation. I am very impressed with his work ethnic and positive attitude. He is a valuable component to your business and wish him further success.
Mr. and Mrs. Effler2019-12-01
I hate to admit it but I bought a sofa without measuring properly and remembering that I no longer live in a house, but in a walk up apartment. Trying to bring my new sofa in was a mixture of tears and laughter until Carlos from All Furniture Services came out. He was everything you hope for when a service professional comes to your home. He quickly and cleanly disassembled the sofa, which was squeezed into my garage, brought it up two flights of stairs, around multiple tight turns, and reassembled it flawlessly in my living room. The only thing left for me to do was sit on my new sofa and try to forget my sitcom worthy mistake. Thank you to everyone at All Furniture Services!
Your technician Armen came out this morning and did an amazing job cleaning my couch and ottoman. He was very professional and made the experience very painless. I highly recommend All Furniture Services
We had a service of excellent and kindness. Recommended 100 percent.
Worked with them several times, perfect service and really professional.
Was on time, and did a wonderful job of taking care of the stains on my couch. Would recommend using them, and I will definitely again.
Armen has been out over to remove stains from my sofa. He is courteous and diligent about the work he preformed. He has been professional and respectful of my home and my time. I recommend!
I wanted to follow up and tell you about our phenomenal experience with All Furniture Services.
Tech’s work is literally flawless. He took the arms and end-caps off our sectional, reupholstered them and reinstalled them. Every aspect of the work is perfect. My wife and I are both detail oriented and extremely particular. We are both extremely happy with the work.
We also really enjoyed having David in our home. He is extremely nice, happy, outgoing and friendly. Just as importantly, he respected our home and left no traces that he was here.
Great work! Amazing skills! Thank you!
These guys are top notch. My custom Portuguese wooden console and I feared having to replace it completely as I didn’t think anyone would be able to fix it. Boy was I wrong, it is in better shape than when I first purchased it. In-home service, very friendly, professional demeanor … these will certainly be my go to team in the future. Thank you!