I’m very pleased with the work your men performed. Especially the little children’s red boat rocker.
My name is Terry McCreary. My wife Lynn and I just moved to Alexandria, VA on July 1. Unfortunately, we had a sectional that the movers were not able to put into a particular room due to the size of the furniture piece and the opening that it
needed to go through. We were given the name of a company that guaranteed they could take the furniture apart so that we would then be able to move the sectional into the room. What they didn’t guarantee, is when. We were scheduled and cancelled twice over the
course of the next several weeks when we decided to call All Furniture Services. We called All Furniture on a Monday and Bruce Prince came out on a Saturday. Bruce was exceptional! He was professional, calm and most importantly, had a can-do attitude. I was
convinced at one point that we just needed to stop with taking the furniture apart, however, Bruce was so positive that he could do what needed to be done, that we continued. He surgically took the furniture apart so that a leg could be removed. We were then able to move the furniture into its rightful place. What was most impressive to me was that he was able to put it back together as though it had never been taken apart. We normally don’t write reviews like this, however, we felt like Bruce deserved to be recognized for his
service which was above and beyond.
Terry and Lynn McCreary2021-08-02
Thank you again for all of your patience and help ,service and support. You were simply amazing. Many times customers are quick to complain and not quick to compliment. We certainly compliment you and your team. You are simply the best and we will highly recommend you to anyone we know. Hopefully one day I can return the courtesy.
Have a great day. Wishing you all the best…
Room and Board recommended All Furniture Services to fix the hinges on an 8 year old flip front desk. It was a fairly expensive piece of furniture that I honestly thought I was going to have to replace. Between R & B and the AFS repair person, this $3,000 piece of furniture now has a new life. He did a great job determining the best way to go and ended up replacing the hinges after trying to reuse the old ones. The desk is now stronger than it’s ever been. Thanks All Furniture Services for a job well done!
I bought a dresser from Room and Board that arrived with a chunk of wood missing from the front of the dresser. Room and Board didn’t think that it could be repaired, but because the line had been discontinued, we thought that we’d see if it was possible to fix the damage. Room and Board subcontracted Furniture Services for the repair. Carlos came out today and I am convinced that he is a magician! His craftsmanship is excellent and no one would ever know that the piece had been damaged. I am so pleased with the results. Thank you, Carlos! Thank you All Furniture Services.
Our re dyed couch is fabulous thanks to Gay and the team!!!
You guys do great work!
We bought a new sofa from West Elm that was missing some stitching. They subcontract repairs to All Furniture Services. We are super happy. The technician was really nice and did a great job. Also communication and follow through was great about the appointment time.
These chairs were very well done.
It is always a pleasure doing business with your company.
Thank you for your continued assistance
J Kiziah / KELLEX | AN AMERICAN FURNITURE MANUFACTURER
I wrote my review because your service and workmanship are excellent! Thanks.
Now for some good news …
Bruce, the repair person from All Tech Furniture is terrific. Absolute professional who clearly knows his stuff. He spent at least an hour tweaking the credenza doors trying to get them to align and shut properly. He was determined to “figure this out”. He ultimately figured out the out the issue was with the side panel (not the doors) through close inspection, measurements, etc. He is also the tech who helped us with the stains on the couch which took a different set of skills.
During the course of his visits, we learned that he is an aspiring artist. That explains why he is so good at the repair business. He has a great eye and amazing patience!
We were very pleased to have both Bruce’s come to our house and provide excellent repair services today.
Thank you for the ease of coordinating also. Enjoy, Deb
I also wanted to take the opportunity to compliment how great he was. He communicated so well about changes in time and arrival expectations, was so kind to our building front desk, and just so personable – polite, friendly, thoughtful, respectful – really a gem! I cannot compliant him enough. I’ve had many people in my home to help with various tasks over the years and he was just so patient and phenomenal. I would highly recommend him for any future work if your team has the opportunity to request specific team members.
Please feel welcome to share this feedback with his supervisors/company.
Thank you all for your time and help to coordinate the finishing touches and for helping me to finalize the space – really grateful for all of the support every step of the way!
All my best,
We worked with All Furniture Services for a repair on a clients hutch – they couldn’t be easier to work with and because it was all done remotely for us, they provided us with an after summary report and photos. Overall very pleased!
All Furniture Services came out and assessed the issue and fixed it problem – service medic did a great job!
I am very pleased with the work from All Furniture Service.
Blessings to you!
The technician was knowledgeable, helpful and personable. He did an outstanding job and went far and beyond my expectations.